SHIPPING
Shipping Policy
Effective Date: 01/01/2023
Last Updated: 11/17/2023
1. Shipping Methods
At FYRE Engraving LLC, we offer the following shipping methods for your convenience:
Standard Shipping: Orders are shipped via standard shipping methods and are typically delivered within 5-7 business days, excluding processing time.
Expedited Shipping: If you need your order to arrive sooner, we offer expedited shipping for an additional fee. Please refer to our checkout page for expedited shipping options and estimated delivery times.
2. Shipping Locations
We currently offer shipping to locations within the United States. For international shipping, please contact us at info@fyreengraving.com for inquiries and arrangements.
3. Processing Time
Orders are typically processed and shipped within 3-5 business days after payment is confirmed. Please note that customized or personalized items may require additional processing time.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the delivery progress of your package.
5. Shipping Costs
Shipping costs vary depending on the shipping method and destination. To determine the exact shipping cost for your order, please proceed to the checkout page, where you will find a detailed breakdown of shipping fees.
6. Customs and Import Duties
For international orders, please be aware that customs and import duties may apply. These fees are the responsibility of the recipient and may vary by destination. We recommend checking with your local customs office for specific information.
7. Lost or Damaged Shipments
In the rare event that your order is lost or damaged during shipping, please contact our customer support team at info@fyreengraving.com. We will work to resolve the issue promptly and ensure your satisfaction.
8. Questions or Concerns
If you have any questions or concerns regarding our shipping policy or the delivery of your order, please don't hesitate to contact us at:
FYRE Engraving LLC, 149 Lincoln Blvd #203, Lincoln, CA 95648. Email: info@fyreengraving.com
9. Changes to this Shipping Policy
We reserve the right to update our shipping policy as needed. Please review this policy periodically for changes.
10. Governing Law
This Shipping Policy is governed by the laws of the State of California
RETURNS
No Returns Statement:
We regret to inform you that we do not offer refunds for our products. Our items are custom-made to your specific requirements and cannot be resold. We strive to deliver exceptional, personalized products that meet your expectations.
Please ensure that all details and specifications are accurate before placing your order. If you have any concerns or questions, our customer support team is here to assist you and address any issues that may arise.
Your satisfaction is important to us, and we are committed to providing high-quality custom products. Thank you for understanding our no returns policy.